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Refill Talks – Lies Dumarey | Workplace Experience at Logi-technic

Workplace experience starts with equality: how Logi-technic puts culture at the center
What really makes a strong workplace experience stand out? Is it the fruit in the office? Sports events? Extra benefits?
For Lies Dumarey, COO of Logi-technic, workplace experience starts with something more fundamental: equality and respect.
On this page, you can discover her vision on workplace experience and watch the full interview.
Watch the video here in which Lies explains how Logi-technic shapes the workplace experience in concrete terms and why culture always takes precedence over perks.
What is workplace experience according to Lies?
For Logi-technic, workplace experience is not about perks, but about culture.
Workplace experience means:
- Everyone is equally important in the company.
- Respect for every role, from management to technicians
- Equal career opportunities
- A culture where people feel truly valued
As Lies says: a company doesn't run on management alone. Planners, technicians, and support staff also make a difference.
You don't build workplace experience with slogans. You build it by treating people equally.
Workplace experience isn't about fruit baskets
You can put fruit in the office. Offer healthy snacks. Organize sporting events.
But if people feel they have to participate because that's the way it should be, then it doesn't work.
A strong workplace experience never feels forced. It feels natural. Authentic. Human.
At Logi-technic, respect is the foundation of their workplace experience strategy.
Small change, big impact on workplace experience
Sometimes impact is found in small things.
Due to a miscommunication, there was suddenly a lot of candy in the office. Unlimited candy did not fit in with their culture. So it was replaced by healthy alternatives such as nuts and snacks.
What happened?
The conversation about healthy living started spontaneously. People became more aware. A small change had an unexpectedly large impact on their workplace experience.
This shows how strongly culture influences everyday choices.
Why do people still come to the office?
Logi-technic has a work-from-home policy that allows employees to work from home full-time. However, employees choose to come to the office an average of three to four days a week.
Why?
- For the atmosphere
- For collegiality
- To belong
- To have lunch together
- To get a sense of what colleagues are working on
According to Lies, there is really no doubt about it: people come first and foremost for their colleagues.
In a hybrid working model, workplace experience must offer clear added value. And that added value lies in connection.
Language as part of the workplace experience
Workplace experience is even reflected in the language used.
At Logi-technic, they say:
- Not "staff," but "employees"
- Not a "head office," but a "sales support center"
- Not "work-life balance," but "work-private balance"
Words shape culture. And culture shapes workplace experience.
Workplace experience is a conscious choice
A strong workplace experience ensures:
- Greater involvement
- Stronger team culture
- Better cooperation
- Higher retention
- A clear employer brand
It is not an additional layer on top of your organization. It is the foundation.

Workplace experience starts with equality: how Logi-technic puts culture at the center
What really makes a strong workplace experience stand out? Is it the fruit in the office? Sports events? Extra benefits?
For Lies Dumarey, COO of Logi-technic, workplace experience starts with something more fundamental: equality and respect.
On this page, you can discover her vision on workplace experience and watch the full interview.
Watch the video here in which Lies explains how Logi-technic shapes the workplace experience in concrete terms and why culture always takes precedence over perks.
What is workplace experience according to Lies?
For Logi-technic, workplace experience is not about perks, but about culture.
Workplace experience means:
- Everyone is equally important in the company.
- Respect for every role, from management to technicians
- Equal career opportunities
- A culture where people feel truly valued
As Lies says: a company doesn't run on management alone. Planners, technicians, and support staff also make a difference.
You don't build workplace experience with slogans. You build it by treating people equally.
Workplace experience isn't about fruit baskets
You can put fruit in the office. Offer healthy snacks. Organize sporting events.
But if people feel they have to participate because that's the way it should be, then it doesn't work.
A strong workplace experience never feels forced. It feels natural. Authentic. Human.
At Logi-technic, respect is the foundation of their workplace experience strategy.
Small change, big impact on workplace experience
Sometimes impact is found in small things.
Due to a miscommunication, there was suddenly a lot of candy in the office. Unlimited candy did not fit in with their culture. So it was replaced by healthy alternatives such as nuts and snacks.
What happened?
The conversation about healthy living started spontaneously. People became more aware. A small change had an unexpectedly large impact on their workplace experience.
This shows how strongly culture influences everyday choices.
Why do people still come to the office?
Logi-technic has a work-from-home policy that allows employees to work from home full-time. However, employees choose to come to the office an average of three to four days a week.
Why?
- For the atmosphere
- For collegiality
- To belong
- To have lunch together
- To get a sense of what colleagues are working on
According to Lies, there is really no doubt about it: people come first and foremost for their colleagues.
In a hybrid working model, workplace experience must offer clear added value. And that added value lies in connection.
Language as part of the workplace experience
Workplace experience is even reflected in the language used.
At Logi-technic, they say:
- Not "staff," but "employees"
- Not a "head office," but a "sales support center"
- Not "work-life balance," but "work-private balance"
Words shape culture. And culture shapes workplace experience.
Workplace experience is a conscious choice
A strong workplace experience ensures:
- Greater involvement
- Stronger team culture
- Better cooperation
- Higher retention
- A clear employer brand
It is not an additional layer on top of your organization. It is the foundation.
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